Fierce Conversations: Achieving success in work and in life, one conversation at a time

Product Information

According to Corey, creativity, adaptability, and resilience are the keys to success. Through the lens of this philosophy, she ardently seeks to share these principals in her personal and professional Fierce community. Her commitment and passion to see her team and her clients succeed is her unrelenting mission. “We must grow and evolve every day to excel through our past to our future. The past is over, the future starts now.” Once you practise candour - paired with intelligence, passion and skill - your possibilities will be expanded. This new candour will fundamentally change you and your organisation.

Instead, try and reframe the conversation as an opportunity to explore the problem with the individual concerned and to discover ways to solve that problem together. By treating it as a learning exercise (for both parties) it will be a much calmer, more positive and constructive experience. Some of the chapters were long and contained information that could potentially be a chapter of its own. Susan explained removing the word “but” from our vocabulary; the reason for this being, if we began a statement with a compliment and then use the term “but” as a transition, this may lead the other person to believe that we just used that as an opener in attempt to keep their guard down. Instead, use the term “and” as a transition in this type of situation to show that not only is what we first said true, the next statement is also true. I explained this to a potential employer at one point during an interview I had went through, and he replied with, “You’re right. Whenever we say the word ‘but’ everything else we just said before then gets forgotten and thrown out the window.”Prior to joining Fierce, Gabe spent over 7 years at The Naval Center for Combat and Operational Stress Control, where he was responsible for understanding and enhancing organizational factors impacting performance among sailors and marines. Reality is relative, not absolute. There are always multiple truths, as seen from different perspectives. The only way to get a full picture is to incorporate everyone’s views. Learn how to examine your reality, explore shared truths, investigate reality in 4 stages, and use the 7-step “Mineral Rights Model” to go deep and uncover reality. Principle 2: Stop Hiding and Start Getting Real

Scott, S. (2004). Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time. New York: The Berkley Publishing Group.You might get excuses or attempts to deflect the blame – “it’s the team/the systems/the process that’s at fault.” Or, “I wasn’t well that day.” Use the questions – and the answers you receive – to provoke learning. “How are you going to prevent this happening again?” “What support do you need?” “What can I do to help?” Although the examples were very helpful, it started to get a little overbearing reading about several examples to express a point. I would trim down a few of the non-crucial examples or stories. Those whose conversations with co-workers or family members aren’t producing the results they want will find plenty of helpful tools and assignments in this succinct guide.”— Publishers Weekly

Fierce Conversations, Inc is a company that works with business and industry CEOs to help them be more effective leaders and build more effective teams. Over the years, workshop attendees encouraged Susan Scott, the CEO of the company, to publish a book to spread her message and help more people engage in “fierce conversations.” To clarify, “fierce conversations” are not yelling, screaming, throwing matches. They are not verbal battles. “Fierce conversations” are robust, intense, passionate, authentic dialogs that seek to build, educate, and improve the people involved in them. They are linguistic lessons. According to Scott, “fierce conversations” adhere to several principles: Lots of examples, outlines, and exercises to help you start thinking more strategically about how you convey (and convince) people of your points. Although, this is less about debate skills and more about getting through to people in effective ways--rather than politely skirting AROUND major issues. It's about improving and enriching relationships. Edward Jason Beltran is a contributor to Forbes and Fast Company and is the architect of what some media have referred to as one of the most important employee wellbeing initiatives in recent years – the disruptive app Pulse by Fierce, due to be released in fall of 2022.We must answer the big questions in our organizations. What are the questions that need posing? Philosophers, theologians, scientists, and great teachers have debated this for ages:

Susan effectively uses the skills taught within her book, Fierce Conversations, while telling others about such conversations. She allows effective silence for her words to sink in, while successfully expressing powerful emotion and intent. In confrontation, the first sixty seconds are key. If you don’t prepare your opening statement, but instead dive in and hope it will work out, here are five commone mistakes: Having a difficult conversation can feel like a confrontation. They can get emotional. They’re stressful – for both parties. They don’t always achieve the intended outcome. God, I’m glad that’s over. This book’s primary audience feels like men who yell at their wives and act like a-holes to their coworkers and then wonder why they don’t feel particularly close to their children.

START TRANSFORMING YOUR CONVERSATIONS

Christina has always had a passion for gaming, having grown up playing Nintendo, PlayStation, and later World of Warcraft. Outside of work, Christina enjoys ballroom dancing, playing softball, and is passionate about health & fitness.