Cafe Kitchen: Relaxed food for friends from the Lantana Café

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You may also consider whether you want staff to start on quieter days, or throw them in at the deep end during your busiest periods. This decision may also depend on the amount of past experience that your prospective employees have. Disciplinary procedures It could be the case that you need to dismiss a member of staff from your cafe, depending on the severity of their actions. If this unfortunate scenario does arise, there are some considerations that you should make first: You may find it beneficial to keep your menu short and simple, to begin with. As some teething problems are to be expected in your first couple of weeks of opening, you don’t need to overcomplicate things for kitchen staff or baristas with a complex menu. It’s always possible to rethink your menu at a later date and add to it if you feel capable of handling more. What coffee will you go for? Remember, on the rare instances when you are not in the cafe, your employees will be the face of your business.

Even the most established of businesses can make improvements - there is always something that you can do to boost your sales, increase revenue and grow your business. Is your business opening at the right times of the day? Defining what the ‘right’ times of day are for your business will depend largely on factors such as the location of your premises and your customer profiles. If you have decided that your cafe could benefit from taking on staff, the next step is to advertise. Before doing this, it’s worth considering the type of person that would be best suited to fulfilling your cafe’s needs. If your cafe usually serves alcohol on its premises, bear in mind that you might not legally be able to sell alcohol if your premises licence doesn't include authorised off-sales. If you sell food, there are often even more upselling opportunities to be had - as the customer is likely to be in your cafe for a longer period of time, you'll get the chance to have multiple verbal exchanges with them.One of the simplest ways that you can give your cafe’s business a boost is to upsell products. Upselling is the art of persuading a customer to buy something additional to – or more expensive than – what they were initially buying. For your cafe, this could be selling a large cappuccino rather than a regular, or convincing a customer to buy a muffin to go with their cup of tea. If you’re thinking of starting your own coffee shop, there are a number of considerations that need to be made beforehand. Unfortunately, it’s not really possible to accurately predict how much all this equipment is likely to cost you, as prices can vary significantly. For example, you could easily spend thousands of pounds on a high-quality espresso machine, or you may find a second hand one for a fraction of the price.

The list of things that you’ll have to consider and coordinate in preparation for opening a coffee shop is a long one, but the key to working through it is to give each item due attention – don’t rush through anything. Discussed below are some of the most important aspects of preparing to open a cafe, as well as some tips on what to bear in mind when it comes to dealing with them. What cafe products and services will you offer? Performance issues could include poor customer service, failure to meet goals or unwillingness to carry out responsibilities. Conduct-related issues typically involve negligence, poor attendance, bad timekeeping and hostile behaviour. It can be useful to spend time thinking about all the possible hindrances your cafe could experience, and making sure that you have set processes in place to help you cope in the event that one occurs.Beyond recruitment, you will need to have effective training and management strategies in place, as well as a disciplinary process in case you encounter any issues.

You may get to the stage where you decide to take on staff to help you run your business. If you have never done this before, it can seem like a complicated process. If you're unsure, speak to the local authority that provides your alcohol licence. You can find out who your local authority is at GOV.UK. An up-market residential village could mean consumers are likely to be retired, or middle-aged with children.

If you're thinking of doing the same, there are a few things you need to consider when runninga takeaway and delivery service. Does your business insurance cover you for takeaway and delivery? If you're planning on offering deliveries, you need to make sure your delivery vehicles and drivers are insured for commercial use, as most normal car insurance policies don't cover this. Does your alcohol licence cover you for takeaway alcoholic drinks?