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The BBB issued an alert about a pattern of complaints with Peloton’s delivery and customer service. This was first noted in January 2021.

Whether a Peloton Bike is worth the cost depends on how much spinning you’ll actually do. It also depends on your exercise goals. Instead of an integrated touch screen, the EX-5 has a rotating mount for your smart device, allowing you to stream classes using the Echelon Fit app. There are three additional EX-5s Connect models with higher prices that come with built-in screens. The app also offers automatic incline and resistance adjustments, as well as global workouts, which allow you to travel virtually to destinations around the world. It’s an investment that can stand the test of time. Valente has been using hers consistently for 1.5 years. Between the bike and other class offerings, Valente, says she does Peloton workouts four to five times per week and is grateful to skip the gym commute. The MYX II Bike arrives fully assembled and has a swiveling touch screen that makes it easy to take your workout from the bike to the mat.The bike itself is a high-end piece of equipment. In fact, it’s not dissimilar to what you’d expect to see in a dedicated spin class. Our tester is a 6ft 2 adult, and it was a comfortable experience… or as comfortable as you can imagine for a spinning bike.

The design of the Peloton bike is sleek, and it’s clear the company has tried to keep this as trim as possible so it’s more likely to fit into your home. However, it is still a large piece of equipment that many with smaller floor space won’t be able to fit in. Every indoor bike has the same basic feature set, but testing any bike as a viable Peloton alternative means the bike needs to meet a few basic benchmarks. When testing any indoor bike, we're primarily interested in measuring the following:

MYX bikes have become popular among fitness enthusiasts because of its massive streaming library of cycling and full-body workouts. While some models have touch screens, others include Bluetooth capabilities and tablet holders, which allow you to stream classes using your own device. We’ve yet to try the Peloton Bike Plus so we can’t comment on how it works, but it’s essentially a higher-spec version of the original bike. It features a larger 23.8-inch HD screen with anti-reflective technology. The screen can also rotate more so you can bend it round for other workouts such as yoga. First, because bikes are available in a variety of shapes and sizes, you can select one that’s adjustable and suits your: