That's not my train...: 1

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You can check the Passenger’s Charter of the train operator you’ll be travelling with for more information on their Delay Repay policy. However, the refund to your bank cards may take longer and may vary according to your card issuer bank's refund policies. Nationwide rail strikes are due to take place on 13-14 December, 16-17 December, from 6pm on Christmas Eve to 6am on 27 December, 3-4 January and 6-7 January. The Rail, Maritime and Transport Workers (RMT) union represents Network Rail workers, who operate railway infrastructure such as signals, and workers at 14 of the UK's 28 train companies. If your journey is split between two different trains, and the first is delayed so you miss the second one, you can wait and get the next available train operated by the same train company free of charge, as long as the entire journey is booked under one ticket.

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Therefore, unavailability of the confirmation mail should not be regarded as non-issuance of ticket. The RMT wants a pay rise, which it has not put a figure on, and reassurance jobs will not be cut, as well as working practices and conditions protected. The refund amount will be disbursed to your respective MFS (bKash, Nagad, Rocket) or bank card (VISA / MasterCard / Nexus) within 3 to 5 business days.If you have an advance ticket booked for a strike day and your service is cancelled, delayed or rescheduled, you are entitled to a change or refund. Season ticket holders are entitled to compensation through the Delay Repay scheme for days where they are not able to travel due to strike action. If you have an advance ticket for a strike day, you may be able to travel on the days around the strikes. To issue railway tickets, Bangladesh Railway Portal depends on different payment getaways for the Card/Wallet charge information.

Rail strikes: Your refund rights explained if your travel is

If you arrive late at your destination because of a delay or cancellation to a National Rail service, you can claim your Delay Repay compensation. The Railways Act, IX of 1890 (as amended from time to time) contains provisions for dealing with the following matters, which are published for the general information namely. If the train journey you're going to make was delayed or cancelled, you may be entitled to a Delay Repay compensation from the train company that caused the delay. Furthermore, it might also be possible that the mail has been blocked by any of the mentioned service providers.It is the responsibility of the Client-Passenger to check the correctness of the ticket concerning the travel date and time, destination, seat number and coach details. In case money has been deducted from your card / mobile wallet but you have not received a ticket confirmation, the deducted amount would be refunded by your bank or MFS provider within 8 business days. We have published a new cookies policy, which you should read to find out more about the cookies we use. No, if you don't take the train due to disruption, you should claim a refund for any unused part of your ticket and not Delay Repay.

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Fares shall be deemed to be accepted, and tickets to be issued, subject to the condition of there being room available on the train for which the tickets are issued. Any railway servant may refuse to receive such goods for carriage, and, when such goods have been so received without such notice as is mentioned in sub-section (2) having to his knowledge been given, may refuse to carry them or may stop their transit. An overtime ban from 18 December until 2 January by RMT members will also affect many train services. For a refund of unsuccessful purchases and card charging issues, Client-Passenger must contact the Payment Service Provider through which s/he made the transaction. Delay Repay compensation is based on the delay to your overall journey, so if a cancellation delays your overall journey by more than 15 or 30 minutes, you will be entitled to Delay Repay.Please read thoroughly all the terms and conditions and upon perusal, if you have understood the contents of the terms and conditions and agree to the same, please continue. The amount of compensation may be calculated differently depending on how late you arrived at your destination, the cost of your ticket and the ticket type you have used. Rail workers are preparing for several strikes over the festive period as union bosses continue the row over pay and conditions, with travellers' Christmas plans in disarray as a result.