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Fierce Conversations: Achieving success in work and in life, one conversation at a time

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Allow time for clarifying questions (don’t let solutions providers jump in with ideas too early in the process) It is important stuff, of course, and though the subject is eternal, Scott is deserving of her fame. We should pursue Fierce (think Fierce Conversation as in Sasha Fierce not as in Crossfire) Conversations, and if you need help, Scott gives you the tools you need. Don’t take the conversation away from the other person and make it about yourself by adding your advice, experiences or whatever A review in Orlando Sentinel read, "Although the truths presented by Scott are as old as common sense, she dresses them up in interesting new ways. Her pithy prose and poignant examples make for entertaining and instructive reading". [8]

Oreo. People deserve to know exactly what is required of them, how and on what criteria they will be judged, and how they are doing. Don’t praise as a lead-in to confrontation The conversation is not about the relationship. The conversation is the relationship. Each of us has talked our own particular universe into existence."Be prepared for how they might deflect the issue onto someone else. Respond by saying, we are here to discuss how your actions affect blah blah How is this currently impacting you? Who or what else is being impacted? Ask what else a bunch of times, probe feelings. When you consider these impacts, what do you feel? Conversations are the work of a leader and the work horses of an organization, and the way we communicate with one another is crucial to our success and happiness,” said Scott. “And I continue to believe, that while no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation absolutely can.”

I don’t expect you to apply all seven of these principles immediately. I suggest starting with one and applying it for thirty days. When leaders say or do something—be it a simple word of encouragement or a harsh criticism—they leave an emotional wake that continues to impact people long after the event. If someone disagrees with your idea, don’t defend your idea, but say, “tell us more, help us understand your thinking”Fierce conversations break the silence between you and your partner and allows you to question what is really going on in your relationship. To have fierce conversations, apply these principles.

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