About this deal
The separate parts inside the product can have different regulations regarding the warranty period and what is covered by the warranty. If the above steps do not help, we recommend contacting the retailer you purchased your device from.
They will be able to try some additional checks with you or can advise you how to send your device back for repair.Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If you have a smartphone with an irremovable battery, go to the “Reboot the phone” section in the manual and follow the instructions. Remember to perform a backup first, as everything – photos, contacts and some apps – will disappear from the phone! If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.
By securing products, batteries and packaging are disposed of correctly, you will help prevent potentially negative consequences for the environment and human health which could be caused by inappropriate waste handling. Remove the battery and deliver it to the appropriate collection point for the recycling of used batteries.No need to change the firmware - simply enter the correct NCK code when prompted for an unlock code after changing the SIM card.