Replacement USB Charging Cable USB-C Charger Cord Compatible for Sony WH/WF-1000XM5 WH/WF-1000XM4 WH/WF-1000XM3 WH-XB910N WH-H910N WH-CH510 CH520 CH710N CH720N Wireless Headphones (50CM/Black)

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If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over-discharge. If you find your Headphone to produce distorted sound, you may reboot the device to overcome the problem. Ensure that you are connecting the Headphone to the source device in the right manner. If the rechargeable battery has not been used for a long time, its duration may shorten. However, the battery life will improve after a few recharges. If the headset detects a problem while charging due to the following causes, the charging indicator (red) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. Customers may need to update their Sony | Headphones Connect app for this software to be activated.

Charging the headset - Sony WH-CH710N | Help Guide | Charging the headset - Sony

If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery. HD Noise Cancelling Processor QN1, Bluetooth Audio SoC and a dual noise sensor let you listen without distractionsCharging may not be successful or require more charging time depending on the type of USB AC adapter. The headset can be also charged by connecting the headset to a running computer using the supplied USB Type-C cable. There are certain instances, wherein you will find your Sony Headphone turning on, and producing sound. It is likely to happen in either of the following cases: If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro- USB cable to charge the headset. Wait for a specified amount of time until the indicator (red) lights up.

Accessories | Headphones | Sony UK

Use the USB Type-C cable (supplied) and a USB AC adapter (sold separately) to connect the headset to an AC outlet. Lights up in orange for about 6 seconds when the lid of the charging case is opened or closed with the headphones are NOT stored The headset cannot be turned on, nor can the BLUETOOTH and noise canceling functions be used, during charging.A commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or more Personal computer Use the supplied USB Type-C cable when charging. Charging may not be successful with cables other than the supplied USB Type-C cable. Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub. If the headset detects a problem while charging due to the following causes, the indicator (red) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult with your Sony dealer.