Tapo Mini Smart Security Camera, Indoor CCTV, Works with Alexa&Google Home, No Hub Required, 1080p, 2-Way Audio, Night Vision, SD Storage, Device Sharing (TC60) [Amazon Exclusive]

Product Information

Note: Notification or any other service associated with the TP-Link Cloud will not work if there is no internet access.

A: No. Tapo Cameras can record activity either via a cloud subscription (sold separately) or by recording to an installed and formatted MicroSD card. The choice is up to you. Place the smartphone close to the device to make sure the device Wi-Fi signal is strong enough(full bars of Wi-Fi). A: There is no quantitative limit on the cameras that can be set up or controlled by one account on the Tapo App, however, Tapo Care is only available to a maximum of 10 cameras on one account. If you would like Tapo Care for more cameras, you will need another account.What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed? 07-30-2021 55675

Q13: What should I do if Tapo C310 still shows Tapo_Cam_XXX default Wi-Fi whilst connected via Ethernet Cable? and data may be at risk" with 2 options: Disconnect or connect anyway, don't worry about it, just select "connect anyway", then continue the setup. Grant the location access and allow the location permission to find and connect to your camera. You can disable it after the setup. Then it will start looking for your camera. If it still failed, please refer to the troubleshooting: What should I do if I fail to configure Tapo Camera?Note: The location permission is needed to find and connect to your camera during the setup. Grant the location permission when prompted and you can disable it after the setup. Power off the device for few minutes, then power cycle and reset the Tapo Cam, ensure its LED blinking red and green. Otherwise, reset it by pressing and holding the RESET button for over 5s until the LED blinks red. Feature Filter: All Further Assistance Troubleshooting Configuration Guide User Application Requirement Q&A of functional explanation or specification parameters Tapo Others Tapo Care FAQs Or users may use third-party software to view and manage the camera, and here is the detailed instructions.

A: To use Tapo cameras with Google Assistant, you need a Google Chromecast, a Google Home Hub or any smart display that supports Chromecast (such as a TV with built-in Chromecast). After configured, you can watch the live feed from any Tapo cameras via a spoken command, and you can refer to this link to know the commands the camera support. A: It depends on the phone model and its OS. For iOS, you can still receive notifications when the Tapo App is closed, while you may not be able to receive notifications on some Android phones if the Tapo App is closed, depending on your device settings. Make sure the smartphone is always connected to the device’s Wi-Fi when App shows the smartphone is connecting to the device. A: No, it is not possible to change the video quality of the Tapo camera when watching the video with Echo Show or Fire TV. Change the location for setting up the smart device to reduce the possible interference in the same frequency band at the original location (to avoid interference from devices such as Bluetooth, USB 3.0, microwave ovens, ZigBee devices, etc).A: Currently, battery-powered camera models do not support ONVIF. Other Tapo Cameras supports the standard ONVIF protocol (Profile S), so it will work with NVR/DVR or NAS devices that support the standard ONVIF protocol as well. A: Yes, Tapo camera does support the cloud storage feature with the Tapo Care services: https://www.tp-link.com/tapocare/ A: Nope. Tapo cameras, which can only be managed or monitored by the Tapo App, are designed to be different from Kasa Cams in functionality and marketing. Users can watch Live View of the Tapo camera on the Tapo App or sync the camera screen to devices like the Echo show, fire TV, etc.

A: Currently, we don’t have camera control software for a PC nor can we view the Tapo camera directly on the web, we can only watch Live View of the Tapo Camera on the Tapo App or sync the camera screen to devices like Echo show, fire TV, etc.

Motion Detection

A: If the audio is muffled or there is noise/echo when watching the live view or recorded videos of the Tapo camera, try the below troubleshooting steps.