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Charging may not be successful or require more charging time depending on the type of USB AC adapter.
Lights up in orange for about 6 seconds when the lid of the charging case is opened or closed with the headphones are NOT storedThe headset cannot be charged when the computer is in standby (sleep) or hibernation mode. In this case, change the computer settings to charge the headset once again. When connecting the headset to a computer, use only the supplied USB Type-C cable, and make sure to connect them directly. Charging will not be properly completed when the headset is connected through a USB hub.
Always automatically optimizing the noise canceling performance to suit the wearer and usage environment (Auto NC Optimizer) If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over-discharge. If the headset detects a problem while charging due to the following causes, the indicator (red) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult with your Sony dealer. You will need to remove the ear pads and foam on that side of the headphones. Doing that will allow you to remove the outer shell and gain access to the battery. Lights up in green for about 6 seconds when the lid of the charging case is opened or closed with the headphones are stored
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Lights up in orange for about 6 seconds when the lid of the charging case is opened or closed with the headphones are stored Sony Headphones come with an attached Micro-USD wire. It would help if you connected this cable to the charging case. It would help if you joined the other terminal of the chord to your computer.