About this deal
If we accept that there could be a problem with the goods then we will request that you return them to us. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value. If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value. Crystal Quartz, 707 – Golden Feldspar, 839 – Northern Lights, 842 – Nordic Noir, 843 – Setting Sun, 844 – Glacier, 845 – Golden Green, 847 – Midnight Fjords, 848 – Glowing Garnet, 849 – Citrine Sunrise, 850 – Tourmaline Dream, 851 – Evening Aquamarine, 852 – Evening Jade, 853 – Midnight Sapphire, 854 – Turquoise Sky, 855 – Sunstone Amber
If there is a problem with the goods we have delivered, please phone us to discuss the matter on01729 822946
Please note that we will not accept the return of faulty goods where you fail to notify us before returning them. If you fail to return the goods, we will collect them and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us and this results in damage or deterioration, we will charge you for the reduction in value. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to our customers in the future.