Microsoft Surface Go2 or Go3 - Type Cover - Charcoal keyboard

Product Information

Pressing the fingerprint reader at the Windows sign-in screen results in an error or other message such as "Fingerprint not recognized."

Type Covers are available for different languages and alphabets. To see what Type Covers are available in your preferred language or alphabet, visit Microsoft Store for that region or language. For Windows 11: Go to Settings > Accessibility > Keyboard (scroll down to the Interaction section). To adjust the settings, toggle the settings to either on or off, depending on your preferences. Note: Closing the Type Cover turns off your Surface screen only if your Type Cover and Surface are the same size. If your Type Cover and Surface are different sizes, press the power button on your Surface when you close it to save power. Use Type Cover features Use the touchpad If the LED lights turn on, your problem may be with Windows and not the device itself. The next step is to reset your Surface. Here's how: For more info about touchpad taps and gestures, see Touchpad gestures for Windows. Get started with your Type Cover

Customer reviews

Surface Go 3 battery life: Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See here for details. Comparison of viewable content on Surface devices with 3:2 aspect ratio v. laptops with 16:10 or 16:9 aspect ratio. System software and updates use significant storage space. Available storage is subject to change based on system software and updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface Storage for more details. To type text while the Type Cover is folded, tap the screen anywhere you can type and the touch keyboard appears. Having issues with the fingerprint reader? See Troubleshoot Surface Type Cover or Keyboard. This article also includes links to additional articles about troubleshooting Windows Hello and your Type Cover’s fingerprint reader. Add an input language to your Surface

You can set up your Surface to use additional languages and keyboard layouts. For more info, see Manage display language settings in Windows and Change your keyboard layout. These settings are saved to your Surface and apply to any Type Cover that you attach.

Express yourself

Xbox Cloud Gaming (Beta) on Xbox : Streaming limits may apply. Requires compatible controller (sold separately) and supported device; see system requirements. Game catalogue varies over time. See Xbox Game Pass for details. System software and updates use significant storage space. Available storage is subject to change based on system software and updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface Storage for more details. Pressing the fingerprint reader at the Windows sign-in screen has no response and appears not to be recognized.